| Date(s): | Course Brochure: |
| 15th June 2010 | 17th November 2010 | Click here to view (PDF) |
| $385 per person for 1 day | Register your interest | Book now |
Do you manage any under performing staff? High staff turnover and absenteeism? Trying to hold onto your high performers? Research has shown that effective feedback is the solution to managing these issues.
Providing performance feedback is an essential skill for anyone who supervises staff. When people feel good they do good and when this is appreciated they do even better!
This workshop will provide you with a proven PFF (Performance Feedback Framework) that you can apply in your workplace.
The modules covered in the training are as follows:
Module 1 What affects staff performance and motivation?
Module 2 Why is feedback so important?
Module 3 Conflict resolution, communication & negotiation skills
Module 4 Performance feedback framework
Module 5 How to manage poor performance
Module 6 Motivating employees through goal setting
Objectives: To gain knowledge, understanding and practical skills in the following:
• Motivation and factors influencing performance
• Models of motivation and strategies for motivating
• Strategies for maximising performance
• The link between feedback and performance
• Guidelines and strategies for giving effective feedback that facilitates performance and
• motivation
• Implementing the Performance Feedback Framework
• Strategies for managing poor performance
At the end of this workshop the participants will be able to effectively apply the Performance Feedback Framework in their workplace with an understanding of what influences motivation and performance and how to get the most out of their employees.
Dates
Tuesday 23rd March 2010
Wednesday 11th August 2010
Investment $253