PRIMEXL consultants and psychologists have extensive experience in the provision of mediation and advisory services.   As experts in behaviour management and human motivation, our consultants effectively apply this knowledge to the mediation process.

Occasional conflict in the workplace can be a common occurence.  If not dealt with correctly it can result in undue stress and tension which ultimately can impact absenteeism, turnover, stress claims and workplace productivity.  If managed appropriately conflict can result in a greater understanding between parties and improved relationships in the longer term.

PRIMEXL consultants act as an independent resource to organisations, assisting parties to actively explore options and facilitate solutions.  The aim of mediation is to reach a mutually agreeable resolution between the parties involved.

PRIMEXL's mediation process can assist involved parties to:

• Set the agenda
• Communicate the issues
• Understand the problem
• Defuse unrealistic expectations
• Provide a contained and controlled environment for issues to be aired and discussed
• Articulate their own positions, suggestions & outcomes
• Conclude with commitment to an agreed action plan

Related Documents
• Dispute-Mediation.pdf